Company Description
RPM Pizza is the largest US franchise of Domino’s. RPM has over 150 stores across 5 states
Job Description
Coach store Team Members & market leaders to improve store performance.
- Provide hands-on training during evaluations.
- Provide positive, constructive, and actionable feedback.
- Identify operational gaps and make recommendations on areas for improvement.
- Act as a resource for information to the marketplace.
- Assess and share best practices.
Conduct evaluations in all stores.
- Understand, interpret, uphold, and enforce standards, policies, and procedures.
- Evaluate all systems in stores to ensure proper compliance against Standards and procedures.
- Evaluate all stores in assigned area multiple times per year.
Facilitate educational programs.
- Teach classes to store Team Members and market leadership.
- Partner with other departments & field operations to develop additional targeted training that will improve training and performance in assigned area.
- Educate marketplace on current and revised standards in a proactive manner.
- Perform calibration visits with marketplace leaders.
Be a subject matter expert and valuable resource.
- Be the subject matter expert in your assigned area for:
- Food Safety
- Operations Standards
- Training & Development needs
- Product & system rollouts
- Fastest Pizza Maker competitions
Special projects
- Provide feedback and recommendations to leadership.
- Participate in special programs such as RPM Pizza College.
- Support key RPM leadership and marketplace initiatives, such as awards programs or reference checking
- Gather and provide specialized data upon request.
- Support the testing and roll-out of new products or systems
Administrative
- Maintain a consistent and direct link to RPM, Marketplace leaders, and stores with timely and accurate communications.
- Utilize store data and provided technology to effectively plan store visits.
- Schedule all travel in the most cost effective manner.
- Utilize available reports and data to ensure store visits are completed on schedule.
Qualifications
· Minimum of 3 years’ experience in restaurant management.
· Strong interpersonal and communication skills and the ability to work effectively in a diverse community.
· Must have a track record of training Team Members in operations processes to achieve results.
· Must be able to drive for RPM and pass all background and drug tests.
· Use Microsoft Office Suite software including Word, Excel, PowerPoint, and Outlook as well as using Internet.
· Become Food Safety certified.
· Willingness to drive up to 4 hours at a time and stay overnight as needed.
· Able to sit at a desk or stand for up to 8 hours, work in both office & restaurant settings, and lift no more than 25 pounds.
· Ability to work independently and be results oriented
· Ability to give constructive feedback and diffuse volatile situations
· Outstanding verbal and written communication skills.
· Strong presentation, interpersonal and organizational skills.
· Effective coaching and motivational skills, professional demeanor
· Flexible schedule including nights and some weekend
Additional Information
All your information will be kept confidential according to EEO guidelines.