Healthcare Administrative Assistant

Advanced Personnel Resources is currently has several Healthcare Administrative Assistants needed for several clients here in the Triad.

The administrative staff play a key role in creating a welcoming, organized, and efficient front office environment for a busy women’s health practice. This position is responsible for greeting patients, managing scheduling, verifying insurance, and supporting both patients and the clinical team to ensure a high level of care and service.

• Schedule: M- Friday
• Pay: $17.00 - $20.00 (One in Durham pays $22 per hour)

Benefits offered by APR:

Medical, Dental, Term Life, Short-Term Disability, Holiday Pay, Service Bonus, Dir ect Deposit

Key Responsibilities:

• Greet patients warmly and professionally in person and on the phone
• Schedule, confirm, and manage patient appointments, including well-woman visits, prenatal visits, ultrasounds, and follow-ups
• Verify insurance eligibility and benefits prior to appointments
• Collect and update patient information, including demographics and medical history
• Process check-in and check-out procedures, including collecting co-pays and balances
• Maintain HIPAA compliance and patient confidentiality at all times
• Coordinate with clinical staff to ensure timely patient flow and appointment readiness
• Handle referrals, medical records requests, and prior authorizations as needed
• Address patient inquiries or route messages appropriately to nursing or clinical staff
• Assist with administrative duties such as scanning, faxing, and filing
• Ensure the front office and waiting area are clean, organized, and stocked