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Client Care Coordinator
Lincoln and Seward
Pay: $50,000.00 - $55,000.00 per year
Job description:
Job Title: Client Care Coordinator
Location: 1400 Dahlberg Drive, Lincoln, NE
Department: Client Care
Reports To: Operations Manager Company: Home Instead Employment Type: Full-time Salary
About Us
At Home Instead, we are passionate about providing high-quality, person-centered care that allows people to live independently wherever they call home for as long as possible. Rated highly by clients and their families, our focus is on compassion, respect, and dignity in everything we do.
We are looking for a motivated and caring Client Care Coordinator to join our fast-growing team and play a key role in ensuring the highest standards of care for our clients.
Role Overview
The Client Care Coordinator is the main point of contact for clients and their families, responsible for developing care plans, ensuring quality service delivery, and supporting our Care Professionals. This role is ideal for someone with excellent communication skills, strong organizational abilities, and a genuine passion for improving the lives of others.
Key Responsibilities
- Conduct care consultations, assessments, and regular quality assurance visits.
- Build strong relationships with clients and their families, ensuring satisfaction and wellbeing.
- Develop, implement, and review personalized care plans.
- Support Care Professionals with guidance, training, and ongoing communication.
- Work with the scheduling team to ensure the right Care Professionals are matched with clients.
- Maintain accurate documentation and compliance.
- Represent Home Instead in the local community and strengthen referral relationships.
What We’re Looking For
- Experience in health and social care, ideally in a care coordination or supervisory role.
- Knowledge of person-centered care and safeguarding principles.
- Strong communication and organizational skills.
- Compassion, empathy, and professionalism in all interactions.
- Professionals with an ownership mindset who demand results and have a take-action attitude.
What We Offer
- Competitive salary
- Benefits to include Health Insurance, Personal Training, Unlimited PTO, and Cell Phone Stipend.
- Ongoing training and professional development opportunities.
- Supportive and inclusive team culture.
- The opportunity to make a meaningful difference every day.
How to Apply
If you are passionate about delivering outstanding care and want to be part of a dedicated, value-driven team, we’d love to hear from you. Apply today via Indeed or visit our website to learn more about joining the Home Instead Lincoln family.
Job Type: Full-time
Benefits:
- 401(k) matching
- Employee assistance program
- Paid time off
Work Location: In person