Customer Quality Engineer - Metals/Auto

Quality Engineer - Metals/Auto

Our client is a premier manufacturer of precision fabricated and machined metal components serving the automotive and heavy industrial sectors. With a history dating back to the 1920s, the company has built a strong reputation for quality, innovation, and operational excellence. Backed by a financially stable parent organization, they continue to experience sustained growth and are expanding their Quality team to support increasing customer demand. This is an outstanding opportunity to join a market-leading manufacturer and advance your career within a stable, growth-oriented environment. Apply today!

Job Description

Oversee inspection and quality control activities to prevent defects from reaching customers and reduce product returns. Monitor and manage all internal and customer-reported quality issues (NCRs), collaborating with customers, engineering, operations, suppliers, and cross-functional teams to implement and close corrective actions effectively. Present Quality Management System (QMS) performance, key metrics, and quality-related concerns during Management Reviews, while identifying opportunities for improvement. Maintain and control all quality assurance documentation and records. Coordinate and support internal, supplier, and external audits in accordance with customer requirements and QMS standards, serving as the primary audit representative for the organization. Lead initiatives focused on cost reduction, operational efficiency, and continuous improvement through Lean Manufacturing, Six Sigma, SPC, and related methodologies. Ensure employees receive required training and development support, including mentoring and guidance for production and maintenance personnel. Promote and uphold compliance with all plant safety, environmental, and regulatory requirements.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

A successful Customer Quality Engineer - Metals/Auto should have:

• Bachelors Degree - Technical/Engineering degree preferred
• 1-2+ years of relevant quality experience required at minimum
• Knowledge of Automotive industry/IATF/TS/ISO9001 Standards
• Experience working within a QMS - documentation, etc
• Exposure to Statistical Process Control
• Experience handling customer quality concerns in an engineering or manufacturing setting.
• Experience investigating quality issues and documenting findings and corrective actions.
• Ability to review quality-related data and identify patterns or recurring concerns.
• Experience working with engineering and manufacturing teams on customer issues.

What's on Offer

• Base Salary 70,000-90,000 depending on experience and interviews
• World class health/medical/dental coverages - several options, HSA/FSA, etc
• 6% 401k match
• PTO
• Work/Life Balance Flexibility
• Other ancillary benefits

Job summary: Sector: Engineering & Manufacturing. Sub Sector: Quality, Technical. Industry: Industrial / Manufacturing. Where: South Elgin. Contract Type: Permanent.