Lead investigations into quality escapes, determine root causes, and implement effective corrective and preventive actions. Facilitate cross-functional teams to solve product, process, and operational quality issues. Partner with customers, suppliers, and internal stakeholders to enhance product quality and achieve business objectives. Manage customer returns and quality-related documentation, ensuring timely resolution and follow-up. Develop, analyze, and present quality metrics while driving continuous improvement initiatives. Provide technical quality support to manufacturing and operations teams. Investigate product and assembly concerns to ensure compliance with customer and regulatory requirements. Oversee Material Review Board (MRB) activities and related documentation processes.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.