Field Service Technician
This organization is a well-established designer and manufacturer of automated packaging machinery, specializing in cup and tray filling solutions for the food, beverage, dairy, cosmetic, and pharmaceutical industries. With more than three decades of experience, it has built a strong reputation for delivering high-performance, stainless-steel equipment engineered for continuous, high-speed production environments.
Job Description
The key responsibilities of the Field Service Technician are:
- Install, commission, and start up packaging equipment at customer locations.
- Perform routine preventive maintenance and equipment inspections.
- Diagnose and repair mechanical, electrical, pneumatic, and control system issues.
- Troubleshoot equipment performance problems and implement corrective actions.
- Conduct equipment testing and verify proper operation following repairs or installations.
- Train customers on equipment operation, maintenance procedures, and safety practices.
- Complete detailed service reports, maintenance records, and documentation.
- Communicate technical findings and recommendations to customers and internal teams.
- Support equipment upgrades, retrofits, and process improvement initiatives.
- Maintain a high level of customer satisfaction through professional and timely service.
- Follow all safety procedures and customer site requirements.
If interested, please apply using the link below. Qualified applicants will be contacted 24-48 hours upon submittal. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
The successful Field Service Technician will have:
- High school diploma or GED required; technical training preferred.
- 2+ years of experience in field service, industrial maintenance, manufacturing, or equipment repair.
- Strong mechanical and electrical troubleshooting skills.
- Ability to read and interpret mechanical drawings, electrical schematics, and pneumatic diagrams.
- Excellent problem-solving and analytical skills.
- Strong communication and customer service abilities.
- Proficiency with hand tools, power tools, and diagnostic equipment.
- Valid driver's license with an acceptable driving record.
- Ability to travel extensively, including occasional overnight travel.
What's on Offer
My client can offer the following the Mechanical Design Engineer:
- Competitive hourly rate plus overtime
- Strong benefits including 401k match
- Excellent Growth Potential within the company
Contact Daniel Hall Quote job ref JN-082026-7090205
Job Summary
Sector: Engineering & Manufacturing
Sub Sector: Maintenance, Reliability
Industry: Industrial / Manufacturing
Where: New York
Contract Type: Permanent