Senior Technology Manager
An exciting opportunity for an experienced Senior Technology Manager to lead a large AML Production Support organization responsible for critical financial crime and regulatory technology platforms. The successful candidate will oversee a team of approximately 20 professionals and be responsible for ensuring stability, resiliency, performance, governance, and operational excellence across AML applications supporting the business.
Key Responsibilities
- Lead, coach, and develop a high-performing AML Production Support team.
- Manage approximately 20 direct and indirect reports across application support and operations functions.
- Drive application stability, resiliency, availability, and incident management for mission-critical AML platforms.
- Partner closely with Risk Management, Compliance, Technology, Audit, and business stakeholders.
- Lead Incident, Problem, Change, Capacity, and Event Management processes.
- Build strong relationships with senior stakeholders and effectively communicate risks, issues, and remediation plans.
- Ensure regulatory, governance, and control requirements are consistently met.
- Develop strategies that improve platform performance, operational efficiency, and service reliability.
- Contribute to technology roadmaps and long-term operational strategy.
The Successful Applicant
- 10+ years of technology leadership experience within large, complex financial services environments.
- Strong Anti-Money Laundering (AML) domain expertise, including experience supporting AML, Financial Crimes, KYC/CDD, Sanctions, or Transaction Monitoring platforms.
- Proven background leading Application Production Support, Technology Operations, or Application Support organizations.
- Demonstrated experience managing and developing teams, including leaders and individual contributors.
- Outstanding communication and stakeholder management skills with the ability to influence at senior levels.
- Experience partnering with Risk Management, Compliance, Audit, and business stakeholders.
- Strong understanding of operational resiliency, governance, controls, and regulatory requirements.
- Working knowledge of ITIL processes including Incident, Problem, and Change Management.
- Experience within highly regulated financial institutions preferred.
Location & Working Model
- Jersey City, NJ.
- Hybrid model: 4 days per week in-office and 1 day remote.
- Following approximately six months in the role, the schedule may transition to 3 days in-office and 2 days remote.
What's on Offer
Permanent position. Base salary of $175,000 - $220,000. Opportunity to lead a highly visible AML technology function. Significant interaction with senior technology, risk, compliance, and business leadership. Strong career progression within a globally recognized financial institution. Comprehensive benefits package and performance-based incentives.