Director of Operations
Our client is a successful, privately owned industrial manufacturing company with a long-standing reputation for quality, customer partnership, and operational excellence. Serving a diverse customer base across complex manufacturing sectors, the organization has built a strong culture centered on collaboration, accountability, and continuous improvement.
The Director of Operations will:
- Lead all operational functions including manufacturing, production, materials management, supply chain, quality, engineering, and continuous improvement.
- Develop and execute operational strategies that support growth, profitability, productivity, and customer satisfaction goals.
- Build, mentor, and develop high-performing teams while promoting accountability and collaboration across departments.
- Drive Lean Manufacturing, Six Sigma, and continuous improvement initiatives to improve safety, quality, delivery, and cost performance.
- Establish, monitor, and report on operational KPIs to ensure performance targets are achieved.
- Partner with commercial, engineering, program management, and executive teams to align operational resources with customer requirements.
- Lead capacity planning, workforce planning, and resource allocation activities to support forecasted business growth.
- Identify and implement initiatives that increase efficiency, optimize throughput, reduce waste, and improve operational effectiveness.
- Ensure exceptional customer service through consistent product quality, on-time delivery, and responsiveness.
- Support strategic planning, capital investment decisions, and long-range business objectives.
- Foster a culture of safety, engagement, innovation, and continuous improvement throughout the organization.
The Director of Operations should have the following qualifications:
- Bachelor's degree in Engineering, Operations Management, Business, or a related discipline; advanced degree preferred.
- Minimum 10 years of progressive operations leadership experience within manufacturing environments.
- Proven success managing multiple operational functions and leading cross-functional teams.
- Strong knowledge of manufacturing operations, supply chain management, quality systems, and operational best practices.
- Demonstrated experience implementing Lean Manufacturing, Six Sigma, Kaizen, or similar continuous improvement methodologies.
- Strong commercial and financial acumen with experience managing budgets, forecasts, and operational performance metrics.
- Excellent leadership, communication, stakeholder management, and team development skills.
- Results-driven leader with the ability to influence, motivate, and deliver change within complex organizations.
- Experience within Electronics Manufacturing Services (EMS), contract manufacturing, electronics assembly, aerospace & defense, medical device, or other regulated manufacturing sectors highly preferred.
- Familiarity with ERP systems, production planning, and high-mix, low-to-medium volume manufacturing environments.
What's on offer:
- Competitive compensation
- Comprehensive benefits package
- Full health insurance including medical, dental and vision
- Generous PTO
- 11 paid holidays
- Great company culture with room for career growth
- Exposure to advanced manufacturing technologies, automation, and process improvement initiatives.
- Opportunity to lead meaningful projects that deliver measurable operational improvements.
- Collaborative team environment with strong cross-functional engagement.