UX Researcher
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Must have skills:
- A great understanding of UX research modalities and methods (generalist)
- At least 4-5 years of experience in remote, in-person, moderated, and unmoderated user research; including but not limited to usability testing, interviews, surveys, click test, card sorts, tree testing, etc.
- Experience with testing platforms: Maze is mandatory
Nice to have Skills:
- Glass Box and/or Qualtrics (additional optional)
- At least 3-4 years of experience working in finance, insurance, or healthcare (regulated industries)
- Experience with AI Research
- Great active listening skills
- Strong storytelling skills
- Ability to take initiative and ownership of projects end-to-end
- Collaboration with teammates and partners
- Being open to feedback Soft skills that would make a candidate successful in this role: Excellent written and verbal communication skills
Education:
- Bachelor minimum.
V2Soft is an Equal Opportunity Employer (EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.