Players Club Associate Responsibilities include the following: (other duties may be assigned)



Personality: Good people skills are necessary. We pride ourselves on exceptional customer service and it is a must for our associates.



Essential Duties and Responsibilities:

• Responsible for answering all telephone calls in a professional manner

• Greets and assists customers

• Balancing Safe Daily and documenting cash count

• Monitoring/guarding cash area at all times

• Provides quality service and responds to customer's questions.

• Cashes out tickets and makes change

• Maintains knowledge of the game locations and machines

• Responsible for incoming deliveries of supplies and fills out the appropriate and accurate records

• Provides complementary drinks to customers from behind the bar

Qualifications:

• Previous experience in the customer service industry.

• Excellent verbal communication skills.

• Excellent customer service and problem-solving skills.

• Must be able to speak, read & understand English.

• Must have basic math and calculator skills

• Upon hire will have to attend class to receive alcohol servers permit for State and Parish



DISCLAIMER: The list of Primary Responsibilities and Physical Requirements is not a complete list but merely the most current list for this position. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change.