About Us:
At Massage Envy, we are dedicated to providing exceptional skin care services in a professional and welcoming environment. We pride ourselves on delivering concern-focused results-driven treatments while creating a relaxing experience for every client. We are currently seeking a passionate, experienced, and motivated Esthetician Manager to lead our esthetics team and ensure the highest level of service, retail sales and performance.
Job Summary:
The Esthetician Manager is responsible for overseeing the daily operations of the esthetics department, managing a team of licensed estheticians at both the Florence and Newport locations, ensuring client satisfaction, maintaining service quality, and driving retail and service sales. This role combines leadership with hands-on esthetic work.
Key Responsibilities:
- Provide exceptional facial and skincare services in line with company protocols
- Train, mentor, and support estheticians for both locations to maintain consistent service and sales excellence
- Manage productivity, and performance metrics for esthetic staff
- Monitor inventory levels to meet protocols for esthetics department
- Implement and enforce hygiene, safety, and infection control standards
- Assist in onboarding, and training new estheticians, ongoing coaching in retail product knowledge, sales and career fairs (as needed)
- Collaborate with leadership on promotions, protocols, treatment updates, and client experience improvements
- Track and report key performance metrics (e.g. rebooking rates, retail sales, client feedback)
- Stay updated on the latest skincare techniques, protocols and product knowledge
Qualifications:
- Active KY Esthetician License (required) for performing facial services
- Minimum of 2–3 years of experience as a practicing esthetician
- Prior leadership or supervisory experience preferred
- Strong knowledge of skincare services, products, and current industry trends
- Excellent communication and team management skills
- Professional, organized, and detail-oriented, able to juggle service, sales and training
- Passionate about delivering outstanding customer service and team success
Benefits:
- Competitive pay + performance bonuses
- Employee discounts on services and products
- Opportunities for continuing education and professional development
- Supportive and team-oriented work environment
How to Apply:
Please submit your resume to: massageenvy.com. We look forward to hearing from talented individuals who are ready to lead and grow with us!