Pyramid, Inc Logo

Technology Lead

Full Time
Plano, TX

, Plano, TX 75074 • Pyramid, Inc - Plano, TX

Immediate need for a Technology Lead | Network | Contact Center Telephony for a position in the IT Industry. This is 02+ month’s contract opportunity with long-term potential located in Plano, TX. Please review the job description below:
       
              
Job ID: 18-05998



Key Responsibilities:/Key Requirements and Technology Experience:
 
  • 6+ years NICE experience.
  • 3+ years demonstrated teamproject leadership experience (in solution architect, technical lead, or similar roles).
  • 3+ years working knowledge of SQL Server Management Studio.
  • Skills: TOAD SQL working knowledge.
  • Project implementation experience.
  • Knowledge of call recording technology, phone switches PBXes, call routing and business concepts.
  • Good understanding of NICE Data model and Data Architecture.
  • Experience implementing largescale, complex NICE call recording and NICE IEX solutions, with upgrades.
  • Responsibilities you would expect the Subcon to shoulder and execute.
  • Demonstrate a good level of knowledge of core applications architecture.
  • Assess NICE technical and business requirements work with Architecture.
  • Provide technical review, direction and recommendations specific to the NICE solution.
  • 3 years working knowledge of SQL Server Management Studio.
  • 3 years demonstrated teamproject leadership experience in solution architect, technical lead, or similar roles.
  • Knowledge of call recording technology, phone switches PBXes, call routing and business concepts.
  • Good understanding of NICE Data model and Data Architecture Experience implementing largescale, complex NICE call recording and NICE IEX solutions, with upgrades.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.