End User Support Analyst

Immediate need for a talented End User Support Analyst with experience in the Telecom Industry. This is a 12+ Months contract opportunity with long-term potential and is located in Bedminster, NJ. Please review the job description below.
 
Job ID: 20-08564

Key Responsibilities:

• Responding to trouble tickets
• Deploying laptops & desktops
• Organizing inventory and maintaining IT Lab
• Troubleshooting Lab & office equipment
• Working closely with developers from multiple teams, QA and other engineers, while taking direction from product and team management
• Provide 24x7 production support as needed for critical releases and product launches.

Key Requirements and Technology Experience:

• Bachelor’s degree with 1 or more years of work experience.
• Experience with software and cloud tools such as: Azure AD, Office 365, Share Point
• Experience with the Atlassian suite of collaboration tools (JIRA, Confluence).
• Experience with multiple server operating systems including Linux (all distros), ., Windows Server
• Knowledge and experience with AWS services, S3
• Experience and comfort working in Agile work environments.
• Demonstrated ability to write clear, structured documentation, and effectively communicate with developers, external contacts, and leadership.
• Experience at working at high profile tradeshows and events

Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.